TESTIMONIALS
From Our Patients
At White Smiles Dentistry, the relationships we build with our patients mean the world to us. We're proud to care for individuals and families throughout Charlotte, NC, and we love hearing about their experiences with our team.
From comfortable dental visits to beautiful smile transformations, our patients' stories reflect the personalized attention and genuine care we bring to every appointment. Read what they have to say about their experiences with Dr. Susan White and our practice.
Testimonials
When we moved to Charlotte in 1996, my husband and I had a difficult time finding a dentist who understood our needs and didn't make us feel like we need to spend thousands of dollars on things that weren't completely necessary, or make us feel guilty because we didn't have the best teeth. We wanted a dentist who worked with us on focusing on the health of our teeth. We found that with Dr. Jones and established a wonderful relationship with him and his staff. So, when Dr. Jones decided to retire and told us that Dr. White was going to take over, we were saddened by this but were assured by his staff that Dr. Jones handpicked Dr. White. Little did we know we would love Dr. White just as much, and feel the same level of trust and commitment from her as we did Dr. Jones. She truly listens and offers sound, reasonable advice to address our concerns.
Margaret L.
Charlotte, NCSusan White is a rare breed: highly competent, and authentically personal.
Dennis R.
Charlotte, NCDr. White is the most friendly and caring dentist I have come across. As she moved from one clinic to start her own, our family followed her trail. She is now our family dentist.
Dr. J.
Professor, UNC CharlotteDr. Susan White has made the transition of the practice from Dr. Jones as painless as the dental work she performs. My family and I have had a long and enjoyable association with Dr. Jones, and now that continues with Dr. White.
Ed S.
Charlotte, NCIt took me a while to find where Susan had moved her practice to. It was well worth the trouble to find her. All I can really say is she has been wonderful with many my many dental problems and makes you feel like family. No one likes to go to a dentist, but you feel like you are going to a personal friend who is going to help you with whatever dental problem you are having. It takes me an hour to get to her practice, but I would never consider changing dentists. If you have any doubts or worries, she will put you at ease.
Mary F.
Charlotte, NCBefore Dr. Susan White bought her existing dental practice, it was my pleasure to have been able to work directly with her when she was an associate dentist at the practice where I was employed as a registered dental hygienist, before I retired. I am also very fortunate to have Dr. White as my dentist for the past five-plus years, and also to be her friend. Dr. White is a very conscientious dentist who pays attention to all the aspects of her dental treatments and to her patients' comfort during the dental procedures, and their satisfaction of the completed dental work. She takes her time to make sure that all questions concerning diagnosis of the dental examinations, planned dental procedures, and needed care are all addressed. I have had many dental injections over the years when I've had dental treatment, and Dr. White gives the most gentle oral injections that I have ever experienced. Her staff is also very patient-oriented, and gave me the personal attention that makes my dental visits that much more enjoyable.
Diane L.
Charlotte, NCWe are so pleased to be associated with Dr. White. Our whole family, even our grandsons, are under her expert care. We would strongly recommend her practice to any family searching for a dental practice. Her staff is very friendly and helpful.
Debbie, Steve & Kim M.
Charlotte, NCI broke a front tooth years ago. Over the years, my teeth changed but the crown stayed the same. I quit smiling. Dr. White removed the old crowns and gave me my smile back.
Richard W.
Charlotte, NCFor years I wanted my front teeth fixed; not with overt dental cosmetic effects, but with esthetic effects that gave me straighter teeth and a pleasing smile. Dr. Susan White, with the help of her capable staff, worked with me in achieving the sile I always wanted. The final results of all the dental work was not glaringly apparent, but people who saw me after the dental work was completed knew there was something different about my facial contour when looking at me; there was something that made me smile more. They could not quite pinpoint what was done. Nothing like "Oh I see you have your teeth redone." It was subtle, esthetic, and very pleasing. The only thing that was apparent was that my teeth had been whitened, but then they wondered what had changed my smile and that something had made my smile look so much better.
Michelle L.
Charlotte, NCDr. White had a warm and compassionate manner which quickly put me at ease while she went to work on my teeth. Since finding Dr. White I've had two more crowns and a cavity filled. Each time I have been completely satisfied with my visits and my dental work. My impression is that Dr. White has very high expectations of herself and her assistants. I can tell that she wants to make sure the work is well done and that I will not have any post-procedure problems. Let me also take a moment to mention the wonderful and talented staff who assist Dr. White and her patients. We all know that each person working in her office is valuable and essential to the success of her practice. It is my opinion that they work together as a strong team to ensure that each patient is well cared for and satisfied with the visit.
Peggy W.
Charlotte, NCWhen you visit Dr. Susan White, you will have an experience like no other dentist. I started seeing Dr. White about a year ago when my husband came home and raved about her and her excellence and compassion. Having terrible teeth to begin with compounded by some bad dental work at a previous place, Dr. White was not only helpful but very understanding of the situation I was in. Having lost my job, I could barely afford anything, but she helped to work out a solution that could help my teeth as well as my pocket book. I recommend her to everyone I can, she is the best dentist I have ever gone to.
Judi E.
Charlotte, NCWe are delighted to be patients of Dr. White! She is very thorough and doesn't do work that isn't necessary. She and her staff are so professional and care very much about their patients.
Sandy & Bruce M.
Charlotte, NCI lost my dentist due to early retirement after being his patient for more than 20 years. Needless to say I was very fretful about finding a new dentist. Fortunately Susan White came into the picture and is not not only my dentist but a wonderful person who cares so much about me and my comfort when I come to the office. I am so grateful that I have found a place where I don't have to worry about being in pain when I am having any work done because Susan is not only going to think about that first, she is going to make sure I am not going to have any pain. Anxiety can also be an issue for those who grew up a long time ago with barbaric dentistry, but Susan's sweet demeanor and genuine concern for my comfort readily put me at ease. The staff are all so wonderful too. I recommend Susan to my friends and family, and I am grateful she is my dentist.
Mary M.
Charlotte, NC
A track record of excellence.


Michelle Touchberry
3 months ago
I used to hate going to the dentist but I tell you what there's some amazing people working here and they really care

Jeffrey Livingston
10 months ago
Dr. Susan White and her staff are fantastic. I had several issues that were due to my neglect and she was able to solve all of my needs.

Robert Beurkens
11 months ago
I have been terrified of getting my dental health in line for years but this office and it's wonderful staff have erased my fears completely. Everyone here is gentle and caring. Even the endodontist they referred me to was amazing. These are the people you want working on you!

Meghan H.
4 years ago
I’ve been nervous going to the dentist for years because everyone I’ve been too has never made me feel at home until this place!! I didn’t have pain after a cleaning and they got me in so quick to do a couple of fillings. They made me feel so comfortable and once again no pain! All the ladies here are just so amazing and nice and genuinely caring! If you don’t like going to the dentist these people will change your mind!! My husband and my mother even go now! Can’t thank them enough for finally making me feel like I can be happy about my teeth!!!

Susan Schulte
5 years ago
I am a very nervous patient and Dr. White and her team were the best in comforting me and making me feel as comfortable as possible. I feel so lucky to have found her. My Husband also thinks she is great!

Viviane Mertson
6 years ago
If I could I will give Dr. White 10 stars I would. For the first time ever, I found a dentist that gave me options to fit my budget and needs, walked me through very detailed explanations of each option and even prepared a sample plaque to show me what the end results will look like. After two years from my periodontal surgery I can smile again, Dr. White gave me back my smile. It looks amazing, beyond expectations and most important within my budget! Thank you Dr. White, you are the best!

John Murdock
6 years ago
I absolutely love this place! Dr. Susan White and her team never disappoints when it comes to providing the most pleasant dental experiences I've ever known or had. Everyone there greets you with a smile and provides such great comfort. If you want a dentist office that accepts as well as treats you like family, then Dr. Susan White DDS PLLC is the place for you.

Stephen Lucci
8 years ago
Susan is the best dentist I have ever been too ever. I have had several bad experiences with other dentists in the past, which caused me to develop a fear of going to the dentist. If you feel like that then you need to see Susan. The environment is relaxed. The staff is friendly and knowledgeable. They really know what they are doing and you always get the feeling that they really care about you.

